Faxing documents to social security
Most social security transactions moved online; yet service record objections, overpayment refunds and various corrections still run on paper letters. The way to get registered without visiting the provincial office: fax plus a phone confirmation.
- 1Identify the right unitPension, registration and premium objections sit in different services. Call the provincial office to learn which service — and which fax — your request should go to.
- 2Include your ID numbersWithout your national ID and registration number, documents cannot be matched. State the request type clearly in the subject line.
- 3Number the attachment pagesMark attachments as "Att-1 (2 pages)" — it is the only way to detect a lost page in transmission.
- 4Confirm registrationCall the records unit after sending and get a registry number. Processing starts from the registration date.
Provincial office fax numbers are published on the institution’s official contact pages; always verify before sending.
Frequently asked questions
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